Shipping & Returns

Read about my processing times, and my shipping and exchange policies.

COVID-19 Return & Exchange Policy

Due to the COVID-19 pandemic, returns and exchanges will not be accepted.

Because of this, I strongly encourage contact through email, or through the chat feature of the website to prevent dissatisfaction. 

Return & Exchange Policy

Custom pieces (ie the crochet graphghan) cannot be exchanged. Other items, such as prints, stickers, and cards, can be returned/exchanged if it has not been touched or damaged and is in original packaging. Please contact within the first 7 days of being received and ship within the first month. Shipping costs are not covered.

Processing & Shipping Policy

Processing & Production can take up to 6-8 weeks depending on the volume of orders. Shipping is completed with USPS and an extra fee is required for tracking. All packages are in heavy-duty polymailers to protect the homemade products. All orders above $75 have free shipping.